Softplay Cafe
Located in the heart of Haslemere, Surrey, our soft play cafe offers endless fun and adventure for children aged 0-8. Designed with both safety and imagination in mind, our play structure is the perfect space for little ones to explore, climb and create whilst adults relax, work or catch up with friends.
What Makes Us Different?
At The Hen House, we offer more than just soft play. Here’s what sets us apart from the rest:
Flexible Play Slots
No rushed visits here! Book a session and stay from 9 am to 3 pm for a relaxed, flexible experience.
Open 7 Days a Week
We’re here for you all year round — and we stay open until 5 pm (most places close by 2 or 3 pm!).
Step-Free Access
Our soft play area is easily accessible from the car park, so no worries about stairs or tricky entry points.
Exclusive Party Hire
We offer personal, tailored birthday parties, including smaller options for those who prefer an intimate experience with extras like a birthday present, your child’s name on our TV screen, and a sweet treat for the guest of honor.
Join Our Community
Since 2014, The Hen House has been the go-to place for families in Haslemere. We’re proud to be a local, independent and female-founded business.. Our mission is simple: to create a place where families can make lasting memories, connect with one another and feel truly cared for.
Whether you’re here for a play session, to shop, take a class or just to grab a coffee, we’re always here to make your visit special.
What would you like to do?
Book a Soft Play Session
At The Hen House in Haslemere, we believe in creating joyful and safe play experiences for children aged 0-8 years. Our soft play area is designed to provide a fun, stimulating environment where children can explore, play, and make new friends. Booking your soft play session with us is simple and convenient, ensuring that your little ones have access to the best play facilities whenever you want.
If you already have an account with The Hen House, please login before making your selection.
Our Café
Our café serves freshly made all-day dining options, so you can enjoy a meal or a barista-style coffee while your child plays.
From healthy snacks to hearty meals, we offer a menu crafted just like you would at home, ensuring the whole family is well-fed and happy.
Our Shop
Tucked away in our soft play we have a toy and gift shop selling specially curated range of products for children and families.
Think birthday party presents, brilliant books, mothers day cards and little treats to make leaving easier!
You don’t have to have a soft play booking to visit us. Open 7 days a week 9-5.
Our online shop is coming soon!
Events and Classes
We host regular classes, monthly meet-ups and seasonal events to bring families together and keep little ones engaged.
Regular Classes
Sensory (1–4 yrs)
Thursdays, 9.30–10am on the terrace/activity room
£10 per family
Includes soft play from 9–9.30am
Free for members – Book now
Suzie Songtime – Music & Movement
Mon, Tues, Fri (term-time), 10.20–10.50am
Includes soft play from 9.45–10.15am with café purchase
Free for members – please still book! – Book here
Monthly Meet-Ups
Seasonal Events
We love putting on special classes and events! Check out our upcoming events and classes below.
Become a Member
Membership at The Hen House is for your family, whatever that looks like for you! Our members have unlimited access to our soft play as well as many more perks!
Baby Membership
£39/month
or one off payment of £390 for 12 months
For two adults and one baby under 12 months old
Family Membership
£57/month
or one of payment of £570 for 12 months
For two adults and up to three children
Our Facilities
Accessible & Family-Friendly Facilities in the Heart of Haslemere
Fully wheelchair and pushchair accessible
Disabled toilet and spacious baby-changing facilities with steps for children
Outdoor terrace for relaxation when the sun’s out
Warm, inviting space — located in the town centre
(no freezing warehouses!)
Separate play areas for babies and older children, plus an activity room for classes and sensory fun
Free wipes, nappies, and bibs available in our baby change and café
We’ll happily heat up food for babies under 1, and we accommodate allergies and fussy eaters
(No outside food allowed due to allergies)
Free Wi-Fi and power outlets
(please keep cables clear of play areas; we’re not responsible for damage to devices)
What time are your play slots?
Mon-Sun we offer a 9am-3pm play slot and a 3.30-5pm. You just need to let us know when you’ll be arriving so we can manage capacity.
The earlier you arrive the longer you can stay but it does cost more the earlier you arrive.
Where’s the nearest parking?
The closest parking is the Waitrose car park which is accessed off of Haslemere High Street by turning left just before Brewers decorating shop. Alternatively, Chestnut Avenue and Tanner’s Lane car parks are both located within a 5-minute walk and are cheaper.
How do I find your entrance?
Our front entrance faces into the Waitrose car park. You won’t be able to access our building us from Lower Street so please go down the little ramp by the side of Meercuts barbers and we’re half way down the ramp on the left hand side, in between The Hair Chair and Fired Earth.
How much is it and how long can I stay?
This depends on the age and number of guests as well as their arrival time. Please see our soft play page for more info. If you want to chat please call us on 01428 658 946.
I have complicated dietary requirements. Please can I bring my own food?
No, it wouldn’t be fair to follow one rule for one and one rule for another. If you’re concerned, we recommend contacting us before your visit to talk through your options.
Why can’t I bring my own food?
Health and Safety is absolutely paramount at The Hen House and we have a responsibility to our customers to ensure we know what food products are on the premises at all times. We pride ourselves on being a nut free environment and in order to make this claim we need to monitor what comes onto the premises.
Added to this, The Hen House is situated in a convenient, town centre location which means rent and rates are very high and margins very tight. We try our best to keep The Hen House affordable to all, but this relies on us making sales in all parts of our business including the cafe.
What do I need to bring?
Please bring socks for you and your children, they are required to enter our soft play. You will be asked to purchase them if you arrive without them.
Why do I have to pay for my baby?
We appreciate that babies will interact less with the soft play equipment and that’s why they pay less to enter and are free under 6 months. However, our designated baby area and baby changing facilities cost money to maintain. We rely on café sales in order to keep our soft play operating and babies tend not to eat from our café so their entry costs contribute a little towards this. Although tiny themselves they tend to come with a lot of stuff which takes up room which could be used by older children and therefore we feel it’s only fair to charge for their entry.
It may work out more cost effective for you to sign up to our membership packages. Baby memberships start from £39/month and include unlimited entry. You can purchase memberships online or in store.
Enquire about Softplay