What We Do – The Hen House
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What We Do

We’re here as your partner through parenthood, whether it’s your weekly mat leave mummy meetup, your toddler’s special birthday party, their first experience of wraparound care or attending our big kid holiday camps. We’ve got you, and them, every step of the way.

Take a look around

Coffee shop

We offer freshly baked pastries and cakes plus a range of snacks for big and littles!

Our drinks menu

Hot, cold, healthy or indulgent... we've got it all!

Drinks Menu

Our coffee

We hand picked an award-winning espresso blend to be enjoyed and appreciated by coffee lovers at any time of day.

Play

From a very early age it is through play that children learn to engage with the world around them. Play allows children to use their creativity and develop their imagination, dexterity as well as their physical, cognitive and emotional strength.

We have a designated baby area with mini ball pond, rocker, soft bricks, mirrors and animal heads all set within a cushioned walled area to keep the little ones in and the bigger ones out!

For walkers and beyond we have our farm yard soft play structure that features a double cow print slide, sliders, spinners, climbers, nets and view points as well as den like areas and interactive wall games.

For those with a need for speed our ride on cars can be scooted around and for the mini-me’s who love to role play our trolleys, toy kitchen and pushchairs will ignite their imaginations.

Eat

We take food and drink seriously at The Hen House. We’ve put a lot of thought into what our customers want. We know some of you will be looking for a freshly blitzed green juice whilst others will be in need of a large slice of cake!

Childcare

As mothers ourselves we know how important it is to make the right childcare choices for your family. We pride ourselves on offering parents a dependable and caring environment for your children to flourish.

For more information please see our Clubs and Camps page.

Facilities

Our space is completely wheelchair and pushchair accessible. We have disabled toilet and spacious baby changing facilities. Both of our toilets include a step to help children reach the tap and toilet seats to help with toilet training.

We know it’s easy to forget the wipes, nappies, bibs or formula so if you need anything whilst you’re with us, please let a member of staff know and we’ll provide it free of charge.

We’re happy to heat up food for under 1’s. We ask that children over 1 eat from our menu. We’re well practiced in catering for allergies or fussy eaters so if you need to tweak our dishes, just ask! Due to allergies, we cannot allow food purchased outside our cafe on to our premises.

Our customer Wi-Fi and use of our power outlets is completely free and without restrictions. Please just watch your cables and keep them out of the way of children. We cannot be held responsible for any damage to your equipment whilst you’re on the premises.

Parties

We pride ourselves on hosting memorable, knock-out parties for your most special humans! We can tailor make our parties to your exact requirements, just let us know what you need and our party planner will help make your dreams a reality. We can take care of everything from providing invitations to packing party bags to choosing the playlist.

You can download and print our blue invitations here, pink invitations here or our multicoloured invitations here.

Our parties run for two hours. Our staff will help you set up, welcome your guests, serve drinks and food and tidy up all of the mess afterwards!

The price includes all standard party food plus your birthday cake! Up to 28 children allowed.

Please note you will only be able to arrive 10 mins before your party as we’ll be cleaning and getting the place ship shape ready for you and your guests. We kindly ask that you leave promptly at the end of your two hours. Parties of 3 hours or more can be arranged by special request and incur an additional charge.

Starts from £350. Find out more.

Venue Hire

Our activity room is very well suited to a range of ‘mummy and me’ classes. Prices start from as little as £13+VAT/hour.

We’re always looking at new classes for our customer so please get in touch if you’re interested in running your class at The Hen House.

We also make a great venue for evening events such as talks, clubs, exercise classes. Evening hire of our whole venue starts from £25/hour.

Memberships

We have three types of memberships packages available:

Baby Membership – For babies under 1 – £30/month

Child Membership – For children from 1-8 years old – £40/month

Family Membership – For families with more than one child – £50/month

All our memberships include:

Unlimited soft play visits

10% discount on parties

10% discount on snacks and food

Early bird access to events and classes

A free hot or cold drink on every visit (includes lattes, cappuccinos, teas or drink from the fridge)

Guest passes throughout the year

Interested? Apply for a membership here.

Activity room

Our activity room is multi-purpose, it’s used for our classes and rented out for parties but when it’s not in use it houses our three busy boards for tinies as well as chalkboard walls with games and opportunities for your little ones to get creative.

Not to mention our ever-popular light up disco floor that really helps to get the party going!

You can rent this room for as little as £12 + VAT/ hour for regular class bookings. Contact us.

What time are your play slots?

9am-10am (60 mins)

10:15am-11:45am (90 mins)

12:00pm-13:30pm (90mins)

2:15pm-3:15pm (60 mins)

3.30pm-5pm (90 mins)

Where’s the nearest parking?

The closest parking is the Waitrose car park which is access off of Haslemere High Street by turning left just before Brewers decorating shop. Alternatively, Chestnut Avenue and Tanner’s Lane car parks are both located within a 5-minute walk and are cheaper.

How do I find your entrance?

Our front entrance faces into the Waitrose car park. You won’t be able to access us from Lower Street so please go down the little ramp by the side of Meercuts barbers and we’re half way down the ramp on the left hand side, in between The Hair Chair and Fired Earth.

How much is it and how long can I stay?

We offer three 60 minute slots and two 90 minute slots everyday.

Babies: (6m-11m) £6.55 – 60 mins, £8.75 – 90 mins
Children: (1year+) £8.75 – 60 mins, £10.95 – 90 mins

Adults: £1.50 – 60 mins, £1.75 – 90 mins

If you’re not ready to leave you can extend your session. Just ask one of the team.

If you visit often, membership might be the most cost effective way to play.

I have complicated dietary requirements please can I bring my own food?

No, it wouldn’t be fair to follow one rule for one and one rule for another.

If you’re concerned, we recommend contacting us before your visit to talk through your options.

Why can’t I bring my own food?

Health and Safety is absolutely paramount at The Hen House and have a responsibility to our customers to ensure we know what food products are on the premises at all times. We pride ourselves on being a nut free environment and in order to make this claim we need to monitor what comes onto the premises.

Added to this, The Hen House is situated in a convenient, town centre location which means rent and rates are very high and margins very tight. We try our best to keep The Hen House affordable to all, but this relies on us making sales in in all parts of our business including the coffee shop.

What do I need to bring?

Please bring socks for you and your children, they are required to enter our soft play.

Why do I have to pay for my baby?

We appreciate that babies will interact less with the soft play equipment and that’s why they pay less to enter and are free when visiting with a sibling paying full price. However, our designated baby area and baby changing facilities cost money to maintain. We rely on café sales in order to keep our soft play operating and babies tend not to eat from our café so their entry costs contribute a little towards this.  Although tiny themselves they tend to come with a lot of stuff which takes up room which could be used by older children and therefore we feel it’s only fair to charge for their entry.

It may work out more cost effective for you to sign up to our membership packages. Baby memberships start from £20/month and includes unlimited entry. Find our more about memberships on our Book Now page.